Supplier review
Clearview Energy Review 2026
Overall rating
Clearview Energy offers competitive rates and strong green energy options. This review covers both the positives and the concerns — including an honest look at the company's BBB complaint pattern.
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Reviewed by John Spencer
Updated June 2026
The bottom line
Clearview Energy has strengths: competitive introductory rates, strong renewable options, and fast customer growth. However, the company has an elevated volume of BBB complaints relative to its size, primarily around contract renewal practices. This doesn't mean you should avoid Clearview — but it does mean you need to manage your contract actively. Set calendar reminders, understand your post-term rate, and document everything. Customers who do this report good experiences. Those who don't may find themselves in the complaint statistics.
Our ratings
We rate suppliers across six dimensions. Amber-highlighted categories indicate areas where Clearview scored below average.
Pricing
3.5Competitive introductory rates; watch for post-term pricing
Plan diversity
3.5Decent variety including green plans
Transparency
2.5Renewal terms need more clarity; see BBB complaints below
Customer service
2.5Mixed reviews; elevated BBB complaint volume
Green options
4.0Strong renewable focus from company origins
Market presence
3.5Mid-size supplier across 10+ states
The BBB complaint pattern: an honest look
Clearview Energy has a higher-than-average volume of Better Business Bureau complaints relative to its customer base. As of early 2026, the BBB shows an elevated complaint count with common themes:
- Rate increases at renewal: Customers report fixed-rate plans rolling to significantly higher variable rates without clear notification
- Difficulty canceling: Some customers report challenges reaching customer service or getting confirmation of cancellation
- Billing disputes: Complaints about final bills, early termination fee calculations, and billing timing
To be fair: Clearview responds to most BBB complaints and has resolved many. The company maintains an active BBB profile and engages with customer issues. These complaint patterns aren't unique to Clearview — auto-renewal to higher rates is an industry-wide practice that catches many customers off guard.
What this means for you: If you're considering Clearview, go in prepared. Track your contract dates, request everything in writing, and don't assume you'll be notified before renewal. Proactive customers can navigate these issues successfully.
How to protect yourself with any supplier
- Set a calendar reminder 45 days before your contract ends
- Screenshot or save your Plan Information Document (PID)
- Request cancellation or renewal confirmation in writing
- Keep records of all communications
Who is Clearview Energy?
Clearview Energy was founded in 2006 in Dallas, Texas, originally with a focus on 100% renewable energy plans. The company has grown to serve customers across 10+ states and Washington DC, with a customer base of approximately 100,000+.
Clearview has been recognized for fast growth — Inc. Magazine named them the #3 Fastest-Growing Energy Company on the Inc. 500 list. This rapid expansion is both a strength (market validation) and a potential concern (customer service scaling).
Clearview Energy at a glance
- Founded
- 2006 (Dallas, Texas)
- Parent company
- Independent
- HQ
- Dallas, Texas
- Customers
- 100,000+
- States served
- 10+ states + DC
- PA license status
- Active
Unlike larger competitors backed by Fortune 500 parents, Clearview is an independent company. This means potentially less financial cushion but also more agility in plan design and pricing.
Pros and cons
What we like
- Competitive introductory rates
- Strong renewable/green energy focus from company origins
- Multiple term length options
- Fast-growing company with market momentum
- No deposit required for most plans
What concerns us
- Elevated BBB complaint volume relative to size
- Renewal rate shock is a common complaint theme
- Some customers report difficulty canceling
- Smaller company = less financial cushion than majors
- Customer service scaling may lag growth
Detailed analysis
Pricing (3.5/5)
Clearview's introductory rates are competitive — often among the lowest available in a given market. This is likely how they've achieved rapid customer growth.
The concern: post-term rates. Like all suppliers, Clearview's fixed-rate plans roll to variable rates at contract end. The gap between introductory fixed rates and post-term variable rates is reportedly larger than some competitors, which contributes to the "rate shock" complaints.
If you're comparing Clearview rates, look at both the introductory rate AND the post-term rate disclosed in the PID.
Plan diversity (3.5/5)
Clearview offers a reasonable range of plan types: fixed-rate at various terms, variable-rate, and green energy options. The portfolio is narrower than major suppliers like Direct Energy but covers most common customer needs.
Transparency (2.5/5)
This is where Clearview loses points. While the company technically discloses all required information in Plan Information Documents, the renewal process and post-term pricing could be communicated more clearly.
The volume of "I didn't know my rate would increase" complaints suggests the renewal notification process isn't working effectively — whether that's a communication issue, timing issue, or customer education issue.
Customer service (2.5/5)
Customer service reviews are mixed. Positive reviews cite competitive rates and plan options. Negative reviews focus on difficulty reaching customer service, slow response times, and challenges getting issues resolved.
This may be a scaling issue — rapid customer growth can outpace customer service capacity. Larger suppliers with more established infrastructure generally have more consistent service.
Green options (4.0/5)
Clearview was founded with a renewable energy focus, and this remains a strength. The company offers multiple 100% renewable plans backed by RECs, as well as blended options.
For customers specifically seeking green energy at competitive rates, Clearview's renewable portfolio is genuinely strong.
Market presence (3.5/5)
Clearview is a mid-size supplier — larger than regional players but smaller than majors like Direct Energy or Constellation. The company serves 100,000+ customers across 10+ states.
This size means Clearview is established enough to be a real player but lacks the financial resources and infrastructure of Fortune 500-backed competitors.
Compare Clearview Energy with other suppliers
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Who should (and shouldn't) choose Clearview
Clearview might work if you:
- Are comfortable actively managing your contract
- Will set calendar reminders for renewal dates
- Prioritize competitive rates over brand name
- Want strong renewable energy options
- Document communications and keep records
Consider alternatives if you:
- Prefer set-it-and-forget-it energy management
- Value customer service reliability above all else
- Want the security of a Fortune 500 parent company
- Won't remember to check contract renewal dates
Frequently asked questions
Is Clearview Energy a legitimate company?
Yes. Clearview Energy is a licensed electricity supplier operating in 10+ states and Washington DC. The company holds active licenses from public utility commissions in each state it serves. However, legitimacy doesn't mean complaint-free — see our section on BBB complaints below for a balanced assessment.
Why does Clearview Energy have so many BBB complaints?
Common complaint themes include: unexpected rate increases at contract renewal, difficulty canceling service, and billing disputes. Many complaints involve customers who didn't realize their fixed-rate plan would auto-renew to a higher variable rate. The company has responded to most complaints and resolved many, but the complaint volume is elevated relative to company size.
Should I avoid Clearview Energy?
Not necessarily. Clearview offers competitive rates and strong green energy options. The key is going in with eyes open: track your contract end date meticulously, understand the post-term rate, and document everything in writing. Customers who manage their contracts proactively report positive experiences.
Does Clearview Energy require a deposit?
Most Clearview residential plans do not require a deposit. However, requirements can vary by state and credit situation. Check the Plan Information Document (PID) before enrolling.
How do I cancel Clearview Energy service?
You can cancel by calling Clearview's customer service line or submitting a written cancellation request. If you're on a fixed-rate plan and cancel before the term ends, you may owe an early termination fee. Document your cancellation request in writing and keep records.
This review reflects our editorial assessment based on plan analysis, BBB complaint data, public customer reviews, and regulatory filings. Last updated June 2026. Read our methodology
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