Got a question? Send it.
Volt Butler is a focused operation, and messages come straight to the founder. You'll get a real, considered reply — usually within a few business days — not a ticket bouncing around a support queue or a scripted auto-response.
A real person reads this
Messages go to John, the founder. There's no offshored support queue and no auto-generated reply pretending to be a person. You get a real, considered response.
Response time
Most messages get a reply within a few business days. We read every message that comes through.
What it costs
Nothing. Volt Butler is free to use, and email is free too. Our current revenue model is affiliate commissions when readers sign up with a supplier through our comparisons — see the About page for full detail.
Spotted an error on the site?
Tell us. Use the “Data correction” option in the form above. Confirmed corrections get a thank-you reply and we'll acknowledge the reporter if you'd like the credit. We'd rather hear that we're wrong than leave bad information up.
— John
Quick answers
Some of the questions we get most often.
- Who actually answers these emails?
- John Spencer, the founder of Volt Butler. There's no support queue between you and a considered reply. If that ever changes, the contact page will say so.
- Do you charge for help?
- No. Volt Butler is free to use, and email is free too. Our current revenue model is affiliate commissions when readers sign up through our comparisons — see the About page for the full transparency block.
- How quickly will I hear back?
- Most messages get a response within a few business days. Sometimes the same day; sometimes a bit longer if travel or family commitments intervene. We read every message that comes in.
- Are you available by phone or live chat?
- Not currently. Volt Butler is a small, focused operation, and email is the most efficient way to get a thoughtful answer with sourced references where they apply.
- Can I report a data error?
- Yes — please do. Use the "Data correction" option in the form. We treat corrections as a credibility upgrade, not a complaint.
Stop overpaying.
Enter your ZIP code and see what you could save. Free, no signup, no email.
Independent · EIA-cited · PUC-sourced